Refunds and cancelling
Last updated October 2026
Cancelling
Open your account page and choose “Cancel or change plan”. It takes a few taps and works on your phone. You won't be charged again, and you keep access until the end of the period you paid for. We email you to confirm.
Refunds
If Hora isn't for you, email support@horachart.com within 14 days of your first payment and we'll refund it in full, no questions asked. Refunds reach your card in 5 to 10 business days.
Renewals
We email you a reminder before a 12-week plan renews. If a renewal surprised you, write to us within 7 days and we'll refund it.